Voyage Control Team
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Activity overview
Latest activity by Voyage Control Team-
Voyage Control Team created an article,
How will I know if I have incurred a charge for overstaying my time allocation?
The ANPR system captures the vehicle leaving the site and a digital timestamp is associated with this. We reconcile overstays during, or shortly after the open period of the event to allow for any ...
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Voyage Control Team created an article,
How to download the app
The Voyage Control app is available on both Google Play and Apple App Store. You can either search "Voyage Control" on your device or select either button below to access the download links from t...
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Voyage Control Team created an article,
The app isn't available for my device
Android The Voyage Control app requires Android 4.0 and up. If your device is operating on Android below 4.0 then we're afraid the app won't function on your device. This is mainly due to function...
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Voyage Control Team created an article,
In app help
From within the app please press the menu icon and then "Help". This is will give you help relevant to your device.
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Voyage Control Team created an article,
I don't know my driver details
Not to worry. Simply tick the box indicating you don't know the driver details yet - please read the popup, it contains important information. Your booking won't be complete until you've provided ...
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Voyage Control Team created an article,
Can I unload near my stand?
The traffic staff will try and put you as close as possible to your stand when you arrive on site. The zone that you select during booking dictates what area you will directed to for unloading/load...
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Voyage Control Team created an article,
I've forgotten to bring my vehicle pass
If you have access to a smartphone you can download the pass from your account onto the smartphone and show this to the onsite traffic team. If you don't have access to the internet you will need ...
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Voyage Control Team created an article,
Issue with downloading/printing a pass
To download a pass please go to your List of bookings and find the relevant booking. Click on the print or download button - this will start download or print screen. If for any reason you are unab...
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Voyage Control Team created an article,
I don't have a stand number
Some general advice for individual user types: Freight companies - please contact your customer since they will be able to give you their stand number Official contractors - please input the e...
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Voyage Control Team created an article,
What is my vehicle type?
Olympia London categorise vehicles into 5 categories: Car: any car smaller than a typical transit van. This category does not include cars with trailers Mid-sized: most vans and cars with a trai...