Voyage Control Team
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How will I know if I have incurred a charge for overstaying my time allocation?
The ANPR system captures the vehicle leaving the site and a digital timestamp is associated with this. We reconcile overstays during, or shortly after the open period of the event to allow for any ...
How to download the app
The Voyage Control app is available on both Google Play and Apple App Store. You can either search "Voyage Control" on your device or select either button below to access the download links from t...
When will my event be available
NEC Birmingham usually upload their events up to three weeks prior to the start date of the event. Please check back nearer to this timescale to see if your event has been uploaded. You should als...
I can't find my booking
You can find all your bookings by clicking on the List of bookings on the left hand side bar. In order to find the specific one, you have several search options. You can either paste the booking r...
What is the vehicle pass and what to do with it
What is it? The vehicle pass makes the unloading/loading process much simpler and more efficient. It provides the traffic management team with the information they need to direct you straight to ...
Why do you need my driver's name and mobile number?
Your drivers name and mobile number is printed on your vehicle pass which is displayed in the windscreen of the vehicle. The details are used if the onsite traffic team need to contact your driver...
It says I already have an account
It is probable that you have tried to create a new account but it turns out that email address is already registered. This is likely due to one of the following reasons: You have registered in the...
Legal Information
For our most up to date legal documents and information please click here.
I want to book a day that is unavailable
There are two main factors that contribute to when you will have been given access. These include: User type (e.g. space only exhibitors are usually given earlier access than shell scheme exh...
I've forgotten my password
It's simple to reset your password. Go to the NEC portal (if you don't know the URL please click here) Click the “Forgot Password” button just above where it says "Log In" Input your email addres...