Voyage Control Team
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I would like more time
The period of time you have allocated is dependent on your vehicle size. This is to make it fair for all exhibitors and contractors. Unfortunately we are not able to allocate longer time slots. ...
I don't know my driver details
Not to worry. Simply tick the box indicating you don't know the driver details yet - please read the popup, it contains important information. Your booking won't be complete until you've provided ...
What if I don't know my vehicle registration number?
If you don't yet know your vehicle plate, please leave this section blank and submit your bookings. Your pass must have your vehicle's plate number listed on it. For help with editing a booking ple...
I don't have a stand number
Some general advice for individual user types: Freight companies - please contact your customer since they will be able to give you their stand number Official contractors - please input the e...
Issue with downloading/printing a pass
To download a pass please go to your List of bookings and find the relevant booking. Click on the print or download button - this will start download or print screen. If for any reason you are unab...
I've forgotten to bring my vehicle pass
If you have access to a smartphone you can download the pass from your account onto the smartphone and show this to the onsite traffic team. If you don't have access to the internet you will need ...
What if there's no space?
If in a rare event there is a lack of space and those exhibiting cannot be checked in, your vehicle may need to be held at the lorry park.
Can I unload near my stand?
The traffic staff will try and put you as close as possible to your stand when you arrive on site. The zone that you select during booking dictates what area you will directed to for unloading/load...