Why are we using Voyage Control?

• To simplify your arrival process
• No queuing at a kiosk to pay your deposit
• No need to send in a cheque to pay in advance
• Fast track access
• No need to return to the lorry park after unloading

The NEC in partnership with Voyage Control, are implementing this pre-booking system to improve your experience. By pre-booking and arriving at the lorry park with your printed pass you will be able to use the “fast track” lane and avoid having to get out of your vehicle, queue up at a kiosk and pay your deposit fee. You will simply hand your pass to the Traffic Officer who will validate your entry and check you in. Subject to availability at the hall you will then be released to access the hall. Once you have unloaded there is no need to return to the lorry park. Your vehicle will be “checked out” of the inner area using our Automatic Number Plate Recognition (ANPR) cameras. You can simply drive off site or move your vehicle to one of our outer car parks for free parking or simply leave site. Those not booking in advance must return to the lorry park, queue up at the kiosk to be checked out and receive their deposit back.

Is there a cost?

Pre-booking is free to do, although you do need to register a valid debit / credit card. We only process the deposit payment if you overstay your allocated time.